Terms of service
⭐ Summary of Our Terms
We operate transparently and fairly to provide you with a smooth and secure shopping experience.
By using our website and purchasing from us, you agree to the following Terms of Service.
🛍️ We are an authorised Shengmilo dealer, but this is not the official Shengmilo website.
📧 Questions? Contact us anytime at support@shengmilo.uk
📌 Overview
This website is operated by our company as an authorised Shengmilo dealer.
We are independent and not the official Shengmilo brand website.
Throughout this site, the terms “we”, “us”, and “our” refer to Smilo Group Limited.
By visiting our site and/or purchasing from us, you agree to be bound by these Terms, including all referenced policies such as our Privacy Policy, Shipping Policy, and Refund Policy.
⚖️ Section 1 – General Conditions
You agree not to use our website or products for any unlawful or unauthorised purpose.
We may suspend or terminate your access if these Terms are breached.
🕓 Section 2 – Accuracy & Timeliness
We make every effort to ensure that information on this site is accurate and current.
However, we are not liable for minor errors, omissions, or outdated information.
Prices, product descriptions, and availability may change at any time without prior notice.
🚲 Section 3 – Products & Services
All products are subject to availability and may be sold in limited quantities.
We reserve the right to limit or refuse sales, and to modify or discontinue products at any time.
💳 Section 4 – Billing & Account Information
We reserve the right to refuse or cancel any order for any reason.
You agree to provide accurate, complete, and current billing and delivery information.
All prices are listed in pounds sterling (£) and include VAT where applicable.
We do not issue VAT-separated invoices.
🛠️ Section 5 – Optional Tools
We may provide access to third-party tools or applications on an “as is” basis.
Use of such tools is entirely at your own risk and discretion.
🔗 Section 6 – Third-Party Links
We are not responsible for any third-party websites or external content linked from this site.
💬 Section 7 – User Comments
Any reviews, comments, or feedback you submit may be used by us for service improvement or marketing purposes.
🔐 Section 8 – Personal Information
Your submission of personal data through this website is governed by our Privacy Policy.
❗ Section 9 – Errors & Omissions
We reserve the right to correct typographical or factual errors and update product information at any time without prior notice.
🚫 Section 10 – Prohibited Uses
You may not use this website or its content for any unlawful, misleading, or harmful purpose, or to infringe upon the rights of others.
⚠️ Section 11 – Disclaimer of Warranties
We do not guarantee that our services will be uninterrupted or error-free.
All products and services are provided “as is” and “as available,” without any express or implied warranties.
🛡️ Section 12 – Indemnification
You agree to indemnify and hold harmless Smilo Group Limited, its directors, employees, and partners from any claims or damages arising from your breach of these Terms.
✂️ Section 13 – Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
🛑 Section 14 – Termination
We may suspend or terminate your access to our website if you fail to comply with these Terms or misuse our services.
📘 Section 15 – Entire Agreement
These Terms, together with our other published policies, constitute the entire agreement between you and us regarding your use of this website.
🌍 Section 16 – Governing Law
These Terms are governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR).
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
🔄 Section 17 – Changes
We may update or modify these Terms from time to time. Continued use of our website constitutes your acceptance of any changes.
🎁 Section 18 – Promotions
We may offer time-limited discounts, vouchers, or promotions.
Countdown timers or promotional banners are for marketing purposes only and may be adjusted or extended.
🧾 Section 19 – Independent Dealer Statement
We operate as an authorised Shengmilo dealer, fully independent from the official Shengmilo manufacturer.
All brand names, trademarks, and logos are the property of their respective owners.
📩 Section 20 – Contact Information
📧 support@shengmilo.uk
🏢 Smilo Group Limited, Unit B6, 12th Floor, Wing Wah Building, 677 King’s Road, Quarry Bay, Hong Kong